Tax Preparation

Get your income taxes prepared by a certified volunteer through the VITA program.

Please be advised that the Care Center VITA (Volunteer Income Tax Assistance) Program has officially been cancelled for the remainder of the current tax preparation season.  
Our VITA team consists only of certified volunteers who complete returns within our program.  Due to the IRS guidelines and complexity of the program, we do not offer any virtual tax preparation or answer any tax-related questions at this time.  

It is our desire to serve our guests with tax preparation support and these unprecedented circumstances have prohibited us from completing our 2020 program.  Thank you for your understanding.

Below are suggested resources for tax assistance, refund processing status or alternate locations that are open (extremely limited due to Covid-19).  

Illinois Tax:

Economic Stimulus Information:

Taxpayer Customer Service line 1-800-829-1040 (Currently not talking calls due to staffing and Covid-19)

Turbotax – Offers Simple Tax Returns for free or various price packages to purchase.


[email protected]
(224) 512-2600